Privacy policy

Information We Collect

Through our contact form, we collect your name, email address, and the content of your inquiry. When you stay with us, we collect the guest register information required under the Act on Hotels and Other Lodging Businesses (name, address, and contact information; for guests without an address in Japan, nationality, passport number, and a copy of the passport).

How We Use Information

We use information to respond to inquiries, to carry out booking procedures and provide guest information, and to create and keep guest registers as required by law.

Disclosure to Third Parties

We will not disclose information to third parties without your consent, except where required by law.

Retention Period

Guest registers are kept for the period required by law and deleted once that period has passed. Inquiry content is kept for as long as necessary to respond.

Access Analysis

This site may compile access statistics to improve the site. These statistics are not used to identify individuals.

Contact

For questions about the handling of personal information, please contact hakodateshino0901@gmail.com.

Operated by: Hakodate Shinoh Co., Ltd.